Terms & Conditions

  • Your order will be shipped in the week in which your payment is received. Manual bank transfers may take one week to be processed by your and our bank.
  • To change or cancel your order please contact us via e-mail or telephone.
  • Shipments are not insured.
  • After your order is shipped a tracking number can be requested, if applicable.
  • If you decided to pick up your order in person, you may do so every weekday between 10:00 and 17:00 at V2_ Lab for the Unstable Media, Eendrachtsstraat 10, Rotterdam